Why is this happening?

[TwinMom]

I just did a clean install through BlueHost Fantastico your software version / (4.8.5 r15)

I am having serval issues with your software. Here is a list of what is going on...

1. When I go into the /sohoadmin/index.php it sometimes lets me in and sometimes not. I get a 500 error. I just keep trying until I get in.
2. When I do get in my editor is showing [U] on all of the buttons, icons are showing up correctly.
3. I go into the page editor and it is giving me a hard time about uploading pictures and other features. Again I get HTTP 500 - Internal server error Internet Explorer. I checked my Internet Explorer version it is up to date. I meet all of the computer requirements.
My provider said I need to put the php.ini in all of the files using php????? I don't know which file needs this?
4. I did use the template wizard when I finished it again gave me a 500 error. But it did take and my website is using the template I chose.

When I was able to use the software I did like what I see but I need to have something that is going to be stable. I need to have a reliable shopping cart and payment system to go with it. But before I purchase anything I need to have these bugs fixed or find out why this is going on.

Please HELP!

Thanks!

[Cameron Allen]

It sounds like this is a result of phpsuexec and incorrect owner / permissions. First try logging into your site and chmodding everything in the public_html folder, and their subfolders to 755. Also make sure that the file owner is the same as your cpanel login name. Lastly, if you are using an .htaccess file, make sure that you are not modifying php settings as this also will result in an error 500.

[TwinMom]

All of my files are at 755 in the public folder but in the subdomain of soho it looks like this

client_files 755
config 777
filebin 755
icons 777
includes 777
language 777
marketing 777
program 755
skins 777
tmp_content 755

I tried to change the permissions and it won't let me.

My login to Blue Host is different than it is with soho but the Fantastico asked me to choose a login and password because it was too long for your log in.

And I have not touched the htaccess file.

Thanks