webfarm
10-16-2006, 11:15 PM
Hi,
I've a couple of customers periodically getting empty invoices, the invoices show up as follows in soho admin:
10148 10/16/2006 9:42pm ,_ Credit Card Sent $ N/A
10149 10/16/2006 10:08pm ,_ Credit Card Sent $ N/A
10150 10/16/2006 10:14pm ,_ Credit Card Sent $ N/A
Both of them are using Paypro and Check / Money order payment options. The sites are using 4.8 r15 and 4.9 r33 respectively. There are quite successful invoices for both Paypro and Check / Money order in the invoices.
Notably the failed orders are listed as Credit Card orders, I assume that is offline credit card and that is not a selected option in either site.
Anyone else encountered a similar problem?
I've a couple of customers periodically getting empty invoices, the invoices show up as follows in soho admin:
10148 10/16/2006 9:42pm ,_ Credit Card Sent $ N/A
10149 10/16/2006 10:08pm ,_ Credit Card Sent $ N/A
10150 10/16/2006 10:14pm ,_ Credit Card Sent $ N/A
Both of them are using Paypro and Check / Money order payment options. The sites are using 4.8 r15 and 4.9 r33 respectively. There are quite successful invoices for both Paypro and Check / Money order in the invoices.
Notably the failed orders are listed as Credit Card orders, I assume that is offline credit card and that is not a selected option in either site.
Anyone else encountered a similar problem?