help me about move account's soholaunch product

[preleaf]

Hi support!
now i wanna change to new server so can i move one base domain.i have 2 product that is PRO version and sitestudio version.Can I move to there and how to set up for 2 products without root ?can I do that?i wanna setup for new new domain in the future.help me pls

[Cameron Allen]

To transfer Pro:
Copy the following folders:
Media
Images
TCustom
template
/sohoadmin/tmp_content

Next, Install the new copy of Soholaunch on the new server, then upload the folders listed above. You will have to go through the installation process again on the new site. As long as the domain name doesn't change, the license should still work, unless you are using a new domain name. If you are using a different domain name you will need to submit a support ticket to get the license transferred. After you get licensing taken care of, login to the new site and create the pages using the exact page names of the old site. After you create the page names your content will autmaticly be pulled onto the page.

For Webstudio:
Will the webstudio database on the old server still be available or does it need to move to?

[preleaf]

on the new server i dont have root access i have just username .But old server I use full backup and ftp to new server then extract it and have seen all essesary folder above. I m still using old domain name .But it cant show ?????
2) guide me for webstudio Product.
Thank you so much.
Best Regards,

[preleaf]

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[Cameron Allen]

If you are changing servers you will need to somehow get the database that Studio is using. You may have to contact your host to retrieve this. Upload the database to your new server.
Next, Install a fresh version of Web Studio, and create a new database using the same database name, user, and password as the old database.

Now import the database from the old server.
From the Shell prompt type:
mysql my_database < my_backup_file.sql

Everything should now be on your new server. Let me know how this goes.

[preleaf]

where were database stored for Pro and studio?help me please

[Cameron Allen]

You will probably need root access to access the databases. If you could email me, I can help you with this.

[jeremy]

ive tried this migration process a few times now. copy the .con and .regen etc files back into the tmp_content folder... seems strange that the page information isn't stored in the database. anyways, so i make up the page names with the same as the were but all the pages are blank.

site on old server (cpanel) - http://www.ozdns.biz/~agturf/
site on new server (plesk) - http://www.agturf.com.au

any suggestions? ive got about 20 sites to move, reinstallation of the software is necessary due to the differing base directories etc i think.