Shopping Cart Issue?

[dcra33]

When a customer adds a products to the cart and then selects continue shopping, it takes them somewhere else in the site, instead of where they were? It should be when a customer adds something to the cart and decides to continue shopping it should take them back to where they were.:rolleyes: its like going to the store to get paint supplies, you add the brush to the cart and you turn to get the paint and your standing in the garden section...:lmao: .. i imagine its just a http: change needs to be done?

[lwyau]

The problem is that it is virtually impossible to know exactly "where they were" in terms of taking "x" number of steps back. For all we know, the visitor may have adjusted quantities or deleted items in the shopping cart before clicking on "continue shopping."

Besides, it is safe to say that most likely the last thing the shopper want to see is in fact the item he/she just placed in the cart. Maybe he/she is ready for the Garden section after adding the brush to the cart :)

If you visit amazon.com, which is arguably the shopping site with best practice, it sends you to the home page when clicking on "continue shopping".

[dcra33]

ok, understandable but theres the question why it doesnt take you back to the home page.. it shows a screen with all your items all lined up verticaly. (not home page design). I think ya should take a look at where it takes you back to..it's not any page thats created on your site..it takes you to random items that you sell.:hmm:

[lwyau]

It actually takes you to browse your catalogue with "category=all". You have some control of the order of product display in "How should initial searches sort data?" in Shopping Cart Display Settings.

[dcra33]

Thanks i will see what i can do...;)

[PaulCroubalian]

From what I see, when a user clicks on "Continue Shopping" from the shopping cart. He is taken to a page that lists products. Is there any way to make it jump to a pre-defined page, i.e. "products" or "home"?

paul

[dcra33]

NOT AS OF YET THERE ISNT. I t should be as simple as the return button on your browser, but they are working on it.

[kyle04]

This continue button (actually a gif image) can be accessed via the pgm-add_cart.php file (/shopping AND sohoadmin/client_files/ in your FTP). The code segment is that below :

$THIS_DISPLAY .= " <td align=\"center\" valign=\"top\">\n";
$THIS_DISPLAY .= " <a href=\"#\" onclick=\"continue_shopping();\"><img src=\"continue_button.gif\" name=\"continue_button\" border=\"0\" width=\"....></a>\n\n";
$THIS_DISPLAY .= " </td>\n";

The onclick=\"continue_shopping();\" refers to a javascript function that directs you to your main shopping page, ie the /start.php/browse=1 address, which lists ALL your skus in the order you specified in your display settings.
If desired this can in theory be changed by altering the onclick property on the continue button, so instead of <a href=\"#\" onclick=\"continue_shopping();\"> you could put <a href=\"#\" onclick=\"history.go(-1);\"> for a simple one step back proceedure, or just <a href=\"http://yourdomain.com/index.php?pr=HomePageName\"> to direct the user to your home page, or where ever else you like.
Check this first though, and I'm sure Leh Wen Yau can confirm this or not.
Regards
Kyle04

[lwyau]

Keep in mind that going back one page is often a less satisfactory experience. For example, if the shopper has been modifying the shopping cart (adding/deleting/changing items/quantity), send him/her one page back will undoubtedly frustrate him/her. It is probably not the place he/she wants to be even if it takes him/her back to the item just visited.

Amazon.com sends shopper back to its home page, which is equivalent to soho's main shopping page. I would think they did not do this without much thought behind it.

[dresswell]

I would also like to send people back to the home page so they can order other items.
How would i get that done.
Thanks in advance lwyau.
dresswell

[dresswell]

I have been tring to do what you have said.
Where is the line of code in #8 question i would change.
I accessed via the pgm-add_cart.php file and got that far
I just can`t find the correct line to input the redirect to the home page.
I like lawyau idea to get them back to the home page.

[dresswell]

I found the code on line 857 and changed it.
it seames to work.
dresswell

[dcra33]

Keep in mind a good company like soho should have a place for idea and suggestions. I talked with mike from soho and he said he was creating such a place for these comments and ideas. Will it happen? Will soho make something as this simple happen in future upgrades. Example better variation field in the shopping cart....:idea:

in the end its our opinion is what makes soho from being good to being top DOG!