Uninstalling

[Gingins]

I just wanted to try your program out and am having trouble removing it from cpanel.
I get the following error
Warning: shell_exec() has been disabled for security reasons in /home/mywebsite/public_html/prepare_removal.php on line 13

Why do I get that error and how do I uninstall it?

[Cameron Allen]

It sounds like your host disabled the shell_exec() function in php, but I think Fantastico uses that function to install as well as delete. Try the netenburg forums here: http://www.netenberg.com/forum/ They may be able to shed a little more light on this, as you are having the problem in Fantastico.

[jcnelson]

Just a quick note that may help. If your host has disabled shell_exec you may need to ask for their help in removing the files. When fantastico installs soholaunch, permissions are not set to the server and not your account.

It takes about a minute for a host to log in and reset permissions for the files to your account. Once the permissions have been reset, you can delete the files and the database manually if you haven't done so already.

[myusername]

It sounds like your host disabled the shell_exec() function in php, but I think Fantastico uses that function to install as well as delete. Try the netenburg forums here: http://www.netenberg.com/forum/ They may be able to shed a little more light on this, as you are having the problem in Fantastico.

If fantastico uses shell_exec , they use cPanel's PHP not the public PHP. We have shell_exec disabled on all of our servers except the ones we are beta'ing soho launch with.

Fantastico has no issues whatsover with installs, updates, uninstalls, etc with shell_exec disabled. I wish soho was the same. its a highly problematic function of PHP.