How Do I edit the FAQs

[GovtLawyer]

I made a series of FAQs in the FAQ manager and added it to a page. I have a few typos and I am trying to edit both the heading, which is not exactly what I would have wanted and one of the answers. It seems that no matter how I try, I just can't do it. I have tried to delete the old one and put in a new one, but can't delete it. Any answers out there for me?

[Joe Lain]

Hi GovtLawyer, welcome to the forums!

If by heading you mean the category name (General FAQs), this cannot be changed. Although, it should be possible to do this so I will make sure this gets in one of the future builds. Thanks.

To edit an answer, click Edit/Delete FAQ next to the question and you can change the question, answer and FAQ #(sort number).

Hope this helps! :)

[GovtLawyer]

Hi GovtLawyer, welcome to the forums!

If by heading you mean the category name (General FAQs), this cannot be changed. Although, it should be possible to do this so I will make sure this gets in one of the future builds. Thanks.

To edit an answer, click Edit/Delete FAQ next to the question and you can change the question, answer and FAQ #(sort number).

Hope this helps! :)


So, if I am asked a category name, the category name will always appear at the top of the list as "Category Name FAQ"? If so, how do I simply add an FAQ list that just says FAQ at the top?

When I click edit/delete, and add new text, the old text still appears. Am I supposed to give it a completely different number?

[Joe Lain]

So, if I am asked a category name, the category name will always appear at the top of the list as "Category Name FAQ"? If so, how do I simply add an FAQ list that just says FAQ at the top?

When I click edit/delete, and add new text, the old text still appears. Am I supposed to give it a completely different number?

It is possible to create a category name with a single space. I do not know how well this will work, but it may solve your problem.

The FAQ # allows you to sort them the way you want.

Unfortunately, without being able to test your site, I cannot provide much help. Make sure you are clicking the save button after editing the faq.

You can always submit a support ticket if you have a partner account, or ask your host to submit a ticket with your information. Or, send me a private message with the details(login) for the site.