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Old 03-19-2010, 06:40 AM
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Hello,

I got some problem in deleting and renaming of site files. I deleted some files from site builder but when I go to cpanel and file manager files are still there. so when I try to rename file or create file name it says file still existing. why this happening ?
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Old 03-19-2010, 06:56 AM
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Go to sohoadmin > help center > diagnostic > permissions to see if you have issues with image and media folders (and all other folders as well).
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Old 03-19-2010, 07:32 AM
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I will try and let you know the result. I think it will work.
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Old 03-19-2010, 07:42 AM
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When I went there and I click on fix permission

result

0-permission fix routine completed

I do not know what it means ?
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Old 03-19-2010, 08:09 AM
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It means none of the fixes worked (the permissions cannot be changed by PHP scripts). You need to contact your host to have them changed for you.
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Old 03-27-2010, 12:12 AM
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I asked with host company it says it is soholaunch's problem. My problem is still there.


Soholaunch.com, Inc said...
I went through and tested. You had a few folders with un-writable permissions. Please try now, it should be fixed.
Phillip Tanner
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