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Hi,
I bought the Additional Product Options plugin first. It works great. But now I sell a new kind of products that require Quantity Discount. This second plugin works really well too... but since I installed it, Additional Product Options plugin doesn't work anymore! Do somebody knows how I could use these two plugins? Or is it possible to have a my money back for one of the plugin...? Thanks a lot, Jessica |
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I am having the same problem. I installed the Quantity Discount First and it seemed fine. After I installed the additional options plug-in, I started to get an error message when I went to save a new product (Specified key was too long; max key length is 1000 bytes). Also- when I added a new attribute on the additional options tab, when I came back to the page the info was gone and it had not saved the attribute. Anyone who can help?
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Hit the contact us button on top of this page or summit a support ticket
to soholaunch. Either plugin could be making the problem. It seams having both don't work well with each other. So 1 of them or both are conflicting with each other. It could even be a setup issue or another plugin your both using. I don't use both so i cant see whats going on. What does your error log say? Anyone else using these 2 that are having the same problem? dresswell
__________________
The problems in our life are not the situations or conditions you encounter. It is how you react or respond to them that can define them as problems. |
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I un-installed the Quantity Pricing Plug-In (which Works Fine By itself) and re-installed the Additional Option Plug-in by itself. I still get the same error message - Specified key was too long; max key length is 1000 bytes. Also- any new attributes I create don't save. I went to the Soho Add-on page and the developer is actually Springboard Net Solutions, but I can't figure out how to get in touch with them. Thanks for your help...
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Website: Springboard Net Solutions - Site Builder Solutions for Resellers
Email: support@springboardnet.com dresswell
__________________
The problems in our life are not the situations or conditions you encounter. It is how you react or respond to them that can define them as problems. |
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