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  #1 (permalink)  
Old 01-20-2010, 08:29 PM
 
Join Date: Mar 2009
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kalinitude is on a distinguished road
Default Quantity Discount and Additional Product Options don't work together

Hi,

I bought the Additional Product Options plugin first. It works great.

But now I sell a new kind of products that require Quantity Discount. This second plugin works really well too... but since I installed it, Additional Product Options plugin doesn't work anymore!

Do somebody knows how I could use these two plugins? Or is it possible to have a my money back for one of the plugin...?

Thanks a lot,

Jessica
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Old 01-26-2010, 06:06 PM
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promographix is on a distinguished road
Default Same Problem

I am having the same problem. I installed the Quantity Discount First and it seemed fine. After I installed the additional options plug-in, I started to get an error message when I went to save a new product (Specified key was too long; max key length is 1000 bytes). Also- when I added a new attribute on the additional options tab, when I came back to the page the info was gone and it had not saved the attribute. Anyone who can help?
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Old 01-26-2010, 06:36 PM
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Try contacting the plugin developers.
They should be able to figure it out for you.
dresswell
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Old 01-26-2010, 06:42 PM
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I figured out that it is the Additional options Plug-In that is the problem. When I uninstalled this Plug-In it works again. Soho is the developer for this plug-in. Who do I contact in this case?
Thanks-
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Old 01-26-2010, 07:12 PM
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Hit the contact us button on top of this page or summit a support ticket
to soholaunch.
Either plugin could be making the problem.
It seams having both don't work well with each other.
So 1 of them or both are conflicting with each other.
It could even be a setup issue or another plugin your both using.
I don't use both so i cant see whats going on.
What does your error log say?
Anyone else using these 2 that are having the same problem?
dresswell
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Old 01-26-2010, 07:34 PM
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I un-installed the Quantity Pricing Plug-In (which Works Fine By itself) and re-installed the Additional Option Plug-in by itself. I still get the same error message - Specified key was too long; max key length is 1000 bytes. Also- any new attributes I create don't save. I went to the Soho Add-on page and the developer is actually Springboard Net Solutions, but I can't figure out how to get in touch with them. Thanks for your help...
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Old 01-26-2010, 07:46 PM
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Website: Springboard Net Solutions - Site Builder Solutions for Resellers
Email: support@springboardnet.com
dresswell
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